The customer was looking at me expectantly. I could do this. I HAD seen the product she was asking for, but where was it? I couldn't leave
my register to find it. I closed my eyes and began to envision the store layout
in my mind.
"You are going to want to head toward the back right corner." I began directing her, pointing out guide-posts and landmarks to help her find what she was looking for, "and it should be right there towards the bottom—"
I opened my eyes to find her gone. I was standing there talking to empty air, while a growing line of more customers were staring at me as though I had lost my mind, waiting for me to check them out. Wonderful.
"You are going to want to head toward the back right corner." I began directing her, pointing out guide-posts and landmarks to help her find what she was looking for, "and it should be right there towards the bottom—"
I opened my eyes to find her gone. I was standing there talking to empty air, while a growing line of more customers were staring at me as though I had lost my mind, waiting for me to check them out. Wonderful.
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