"Excuse me! I need some help. Where are your incense burners?" I looked up at the wiry woman in front of me. Her thick, brown curls sprung from her head seemingly creating a halo of exclamation points around her head, emphasising the necessity of the matter.
I showed her our selection only to have her jaw drop in amazement. "That's it? That's all you carry? Nooo!" She began to fidget, "I need INCENSE BURNERS! I can't believe this. You need to carry some!"
I looked back at the shelf. Yes, the product was still there hanging directly in front of our eyes.
"I need the kind you just let the oils set in. You know, like a dish."
"Oh! Well, I also have oil fragrance diffusers on these two shelves here."
"No! Well, maybe—no. Nooooooo! I need a manager. I need somebody to start stocking these. I need incense burners! I NEED IT!"
"So, you need to heat the fragrance oils?"
"Like this one here? See? Or perhaps this one?"
"Noooo," She moaned, "That's just not right. You know what I'm talking about? It just...no. This isn't what I need. Why don't you stock them?? I need it!"