I looked at the crumbled up vinyl wall art sitting on my counter top. It had been hacked into various shapes and pieces, was covered in hair and fuzz, and had lost it's adhesive backing. The owner was looking at me expectantly.
"I am sorry Ma'am, I can't return this."
"Then I am going to need to speak with a manager please."
My manager took one look at the mangled product and agreed with me.
"But I don't like this one, it doesn't look like I thought it would. You can't help me out at all?"
My manager shook her head, "I am sorry, but this product has been completely altered."
"So you can't help me out?"
"I am sorry."
"So you aren't taking it back?"
"No ma'am."
"You won't do anything about this?"
"I am sorry."
"You can't give me credit?"
"I can't."
"Wow. Really...so you can't do anything for me?"
"I am sorry."
Four minutes later—Yes, you read that right, FOUR MINUTES LATER...
"So you can't take this back?"
"No Ma'am"
"You really aren't going to do ANYTHING about this are you?"
"I am sorry, I can't."
"Well I just can't believe this. I guess I'll never shop here again."
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